Technical and Adapative Challenges
Thursday, May 31st, 2007Ron Heifetz and Marty Linsky suggest that they often observe leaders working to solve adaptive challenges with technical solutions – a potential mistake for leaders who often feel the pressure from constituents to solve the problem for them. Adaptive challenges have no easily identifiable solution. In fact they can be difficult to define. They are messy. It’s kind of like Einstein’s suggestion that “we can’t solve problems by using the same kind of thinking we used when we created them.” So how can we tell an adaptive challenge from a technical challenge? Here are a few clues…with technical challenges the problems can be clearly defined and solutions are clear as well. There is a fix. For instance, there is a technical solution for a flat tire. However, adaptive challenges require learning, and the solution often lies within the stakeholders. In addition, the work is experimental and as a result, may cause disequilibrium or work avoidance. What is work avoidance? This letter to the editor from the New York Times may exemplify one person’s opinion. Be aware though…technical and adaptive challenges can be bundled. For more on this topic, check out Leadership on the Line. – SJA

